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Privacy Policy

At Sukoon Psychotherapy, your privacy and trust are at the heart of everything we do. We are committed to protecting your personal and health information in accordance with federal and state laws including full compliance with the Health Insurance Portability and Accountability Act (HIPAA).
 

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or receive services from us.

Information We Collect

Personal Information

When you contact us or fill out forms on our website, we may collect details such as:

  • Name, phone number, and email address

  • Preferred contact method

  • General information you choose to share regarding your mental health needs
     

Health Information

If you become a client, we collect and store information relevant to your care, such as:

  • Health history, symptoms, and treatment goals

  • Progress notes and clinical documentation

  • Billing or insurance information (if applicable)

All health-related data is protected under HIPAA and handled with strict confidentiality.
 

Website & Technical Information

Our website may automatically collect limited information to help us improve user experience, including:

  • IP address and browser type

  • Pages visited and time spent on our site

  • Information from cookies or analytics tools (such as Google Analytics)

This data is anonymous and never linked to your personal or health information.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries or appointment requests

  • Provide, coordinate, and manage your therapy services

  • Communicate about scheduling, billing, and administrative matters

  • Improve our services and website experience
     

We do not sell, rent, or trade your personal or health information to anyone, ever.

HIPAA Compliance and Client Confidentiality

We strictly follow all HIPAA regulations to safeguard your Protected Health Information (PHI).
 

Your PHI includes any information that identifies you and relates to your mental or physical health, treatment, or payment for healthcare services.
We use secure, encrypted platforms for documentation, telehealth, and communication. Access to your records is limited only to authorized clinicians and staff directly involved in your care.
 

We may only disclose your PHI under specific circumstances permitted or required by law, such as:

  • With your written consent or authorization

  • For treatment, payment, or healthcare operations

  • When required by law, such as reporting abuse or risk of harm

  • To comply with a court order or subpoena (with your knowledge whenever possible)

Our Rights Under HIPAA

You have important rights regarding your health information, including the right to:

  • Access and review your health records

  • Request corrections to any inaccurate or incomplete information

  • Request restrictions on how your information is used or shared

  • Receive a copy of this Privacy Policy

  • File a complaint if you believe your privacy rights have been violated
     

If you wish to exercise any of these rights, please contact us directly (see below).

Protecting Your Information

We take data security seriously. Sukoon Psychotherapy uses:

  • Encrypted email and telehealth systems

  • Password-protected electronic health records (EHR)

  • Secure cloud storage compliant with HIPAA standards

  • Administrative safeguards such as staff training and confidentiality agreements
     

While no online system can guarantee 100% security, we continuously monitor and update our technology and policies to protect your information.

Links to Other Websites

Our website may contain links to external resources or partner pages
(for example, mental health organizations or referral directories).

Sukoon Psychotherapy is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before sharing any personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

The most recent version will always be available on this page with the updated date at the top.

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